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Returns & Exchanges

What is the INH Hair return policy?

INH Hair will happily accommodate returns or exchanges of unopened and unaltered hot tools and hair pieces within 30 days of delivery *but please note that certain exclusions apply. Due to several laws that regulate the return of hair, a VOID seal/se

Can I return my product(s)?

Requests for returns must be submitted within 30 days of receiving your product. Photo evidence of the unopened item(s) must be provided in order to qualify for a return, exchange, or store credit. Please note, shipping or Extend charges will be not

How do I return my product?

Please email [email protected] with your order number, reason why, and indicate if it’s a return, exchange, or store credit. We will reply with return instructions. *Please note: The customer is responsible for return shipping costs. We suggest tha

When will my return or exchange be processed?

Returns/exchanges will be processed within 3 business days upon receipt of the returned item(s) and after inspection. When we receive the return, we will inspect it (up to 3 business days upon receipt) for quality control purposes. If we find the sea

Can I return an opened item?

Due to several laws that regulate the return of hair, a VOID seal/security tie is placed on our packaging for hygiene purposes. If you would like to return your hair piece or hot tool, you may do so as long as the seal is not removed or opened and th

What should I do if my hot tool stopped working?

Warranty. INH Hair stands by the quality of our hot tools and offers a 1-year manufacturer's warranty for defects. Please kindly provide proof of the issue. Product will be replaced free of charge.* Shipping & handling rates apply. We never want to l

What should I do if I received the wrong product?

If you received the WRONG items please contact us at [email protected] within 3 business days and we’ll be sure to get you the RIGHT items ASAP! Please note that this only applies to items that you did not purchase and therefore don’t appear on you

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