Can I return my product(s)?Updated 10 days ago

Requests for returns must be submitted within 14 days of receiving your product. Photo evidence of the unopened item(s) must be provided in order to qualify for a return, exchange, or store credit. Please note, shipping or Extend charges will be not refunded.

Requests after 14 days will not be accepted. 

When requesting a return, any gift that came with the purchase must be returned in its original unopened packaging. The full cost of the gift will not be refunded if it is not returned or has been used.

If your extension set, ponytail extension, or bun has been opened and you would like to exchange for a different shade, please email [email protected] and our team will be happy to accommodate an exchange or store credit.