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Extend Shipping InsuranceUpdated 7 months ago

INH Hair + Extend™

Shipping protection coverage & benefits

  • Worry-free shipping protection: Protect your package against loss, damage, and theft, so if your delivery doesn’t arrive safely, you can get a replacement.
  • Hassle-free service: Total convenience with 24/7 online support. Simply file a service request with your email address or Extend contract ID (most requests are resolved in minutes).
  • No additional fees: With Extend, you’ll never have added fees after the purchase of your plan.


How it works

If your request is approved, Extend will replace your product on behalf of the retailer. You will receive a store credit or gift card for the value of the product plus shipping costs and taxes so you can order a replacement product quickly. In some cases, the replacement product will be shipped directly to you by the retailer.


Filing a service request is easy!

Simply contact Extend online or by phone at (877) 248-7707.

Start or track a claim here!


Frequently Asked Questions

Q: Why should I add Extend?

A: Extend Shipping Protection provides an affordable, modern, easy-to understand process. Extend Shipping Protection protects your package en route; whether it’s a mixup on the truck, a mishandling from a shipping carrier, or it's stolen while you’re at work.

Q: Am I able to cancel Extend Shipping Protection?

A: Shipping protection is non-refundable if your item has already shipped. The retailer can refund shipping protection if your item has not yet shipped.

Q: What do I need to provide if I file a service request?

A: When filing a service request with Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information.


DISCLOSURE: Read Extend’s Shoppers Guide to Shipping Protection for more information.

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